🧠 In this article:
you will learn about all aspects of push notifications, including function, where to find them, and how to manage them effectively.
What are push notifications?
Push notifications are messages sent directly to your device to inform you about updates, reminders, or changes related to your stay. These notifications can include updates on activities, service bookings, or general hotel information.
Accessing notifications
To view notifications:
Open the app and navigate to the start page of the hotel you're visiting.
Look for the bell icon in the top-right corner of the screen. If you have unread notifications, this icon will display a badge indicating the number of unread messages.
Tapping the bell icon opens the Notification Center, where all notifications (read and unread) are displayed for easy access.
Using the Notification Center
The Notification Center is the central hub for managing your notifications:
View Details: Tap on any notification to see more details or navigate directly to the relevant section, such as a booking or activity page.
Clear Notifications: To mark all notifications as read, tap the “Mark as Read” button in the top-right corner. Individual notifications are marked as read when you tap on them.
The Notification Center ensures guests never miss updates, helping maintain an organized and stress-free stay.
Types of Notifications and how to handle them
Notifications cover a variety of updates, such as:
Services - Confirmations, reminders, or cancellation
To enable push notifications for your services you can simply click on the dropdown arrow and select "Send as push notification":
Customise the message you guests will get:
Activities - Schedule changes, cancellations, or reminders
To enable push notifications for your services you can simply click on the dropdown arrow and select "Send as push notification":
Customise the message you guests will get:
Once you have done that you can go into the Activity Settings by clicking "Edit" next to the Activity.
Upon scrolling down you will find the section "Schedule Push notification". Here you can decide when your push notification will be sent out to your guests.
💡 This scheduling feature is only possible for Activities!
💡Tipp: You could use Push Notifications to let your customers know whenever there still are open slots in activities available.
Hotel Information - Announcements or updates from the hotel staff
To enable push notifications for your services you can simply click on the dropdown arrow and select "Send as push notification":
Customise the message you guests will get:
Managing Push Notifications
Notifications are automatically sent based on your interactions with the app. For example, you'll receive reminders for activities you've booked or alerts if a reservation is modified or canceled. These notifications help guests stay informed and on schedule during their stay.
For further details about app features and settings, you can explore additional resources in the App Basics section.