🧠 In this article:
you will learn about all aspects of push notifications, including function, where to find them, and how to manage them effectively.
What are push notifications?
Push notifications are messages sent directly to your device to inform you about updates, reminders, or changes related to your stay. These notifications can include updates on activities, service bookings, or general hotel information.
Types of Notifications and how to handle them
Notifications cover a variety of updates, such as:
Type 1: Immediate Notifications
Confirmations, reminders, or cancellation
To send push notifications of your services or hotel information, you can simply click on the dropdown arrow and select "Send as push notification":
Customise the message you guests will get:
The booking status update will also be send as a push notification to your guests, letting them know if their request was rejected, accepted, etc.
Type 2: Scheduled Notifications
Cancellations or reminders
To send push notifications of your activities you can simply click on the dropdown arrow and select "Send as push notification":
Customise the message you guests will get:
Once you have done that you can go into the Activity Settings by clicking "Edit" next to the Activity.
Upon scrolling down you will find the section "Schedule Push notification". Here you can decide when your push notification will be sent out to your guests.
💡 This scheduling feature is only possible for Activities!
💡Tipp: You could use Push Notifications to let your customers know whenever there still are open slots in activities available.
How can your guests manage push notifications?
Accessing notifications
For your guests to access the notification settings they need to:
Open the app and navigate to the start page of the hotel you're visiting.
Look for the bell icon in the top-right corner of the screen. If you have unread notifications, this icon will display a badge indicating the number of unread messages.
Tapping the bell icon opens the Notification Center, where all notifications (read and unread) are displayed for easy access.
To learn more about the Notification Center GO HERE 🚀