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Different user roles

This articles describes the different user roles for venue users in detail.

Johannes Rost avatar
Written by Johannes Rost
Updated over 3 weeks ago



πŸ’‘ Now, let's talk you the different roles in detail:

Admin

  • Can manage all content

  • Can manage all bookings

  • Can manage (add, edit and delete) users for this venue

Tip: Assign this role to colleagues you trust. Do not assign this role to junior colleagues or external partners. Can not be added to Booking Recipient groups.
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Editor

  • Can manage all content

Tip: Assign this role to a colleague that should manage content, e.g., the marketing team.
​This user cannot manage any bookings and cannot manage users.
​

Author

  • Can create but not publish content.Β 

Tip: An Admin or an Editor can review and publish the content created by an author. Assign this role to a junior user, e.g., the marketing intern.
​This user cannot manage any bookings and cannot manage users.
​

Booking admin

  • Can manage all bookings

Tip: Assign this role to a colleague to get access to all bookings, e.g., the reception.
​This user cannot manage any content and cannot manage users.
​

Booking agent

  • Can manage those booking for which they are assigned as booking recipient

Tip: For each bookable content (Activity, Hotel Information or Offer), one user is assigned to be its booking recipient. Assign this role to a colleague to manage certain bookings, e.g., the F&B Manager or the external bike rental manager.
​A booking agent cannot manage, any content or users or open/close a restaurant.
​

Templates user

  • Can only create activities from activity templatesΒ 

Tip: Activity templates are set by your brand manager. A template user can only use these to create new activities. Assign this role to a junior colleague to set the times for the already described activities.
​This user cannot manage any other content or bookings and cannot manage users.
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Which user should I assign for users to manage both, content and bookings?

At the moment only the Admin can manage both, content and bookings. If you need a user to do both, please assign the Admin role. In the future, we will have modular user roles, giving you more flexibility here.


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