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How to: Kid's club registration Check-In
How to: Kid's club registration Check-In

This article guides you step by step through the Check-In process using the Kid's club registration.

Johannes Rost avatar
Written by Johannes Rost
Updated over a week ago

Our Kid's club registration feature frees your staff from time-consuming admin work during the check-in process for kids activities. By registering via the Kid's club registration form your guests will have already filled in all their data beforehand. So one signature is all you need to welcome the children. Simple and safe.



SELECT ACTIVITY


Once we have set up the Kid's club registration for you, you will find the section "Kid's Club" in the menu bar of the “One-Site Bookings” section. Click there to access an overview showing all activities of the current day that have enabled the feature.

Select the activity you want to start the Check-In for.

Enter the name of the person responsible.

You will then be directed to the activity detail page. From here there are two options:
Check-in children for whom a place has already been reserved or check-in children for whom a place has not yet been reserved.




CASE 1: CHECK-IN WITH RESERVATION


In the section "Reservations" all bookings for this activity are listed. Ask for the name and select the button "Check in child" in the corresponding row.

All children and guardians saved in this particular Kid's club registration are shown here. Select child (or children) and the guardian who dropped them off. Based on the uploaded photo and given information you can verify the person.


Please note: As your guests only reserve a place with their booking rather than registering a child, all children defined in the registration form will be available for selection here.

Now pass the tablet to the guardian and have them confirm the Check-In and the accuracy of their data with a signature.

Check-In completed!


CASE 2: CHECK-IN WITHOUT RESERVATION


To check in a child without a prior booking, please select the button "Check in child" from the section "Checkins".

Fill in the guardian's name to check whether data has already been entered through the Kid's club registration form. If so, you can access the database here and easily find all important information even without a prior reservation.

Now the procedure is identical to the Check-In with reservation: Select child (or children) and the guardian who dropped them off. Based on the uploaded photo and given information you can verify the person.

Now pass the tablet to the guardian and have them confirm the Check-In and the accuracy of their data with a signature.

Check-In completed!

CASE 3: CHECK-IN WITHOUT PRIOR KID'S CLUB RESERVATION


However, you still have the option to check in children with both no registration (Kid's club registration) and no reservation (through the activity in your app). For that please select the button "Check in child" from the section "Checkins".

Fill in the guardian's name to check whether data has already been entered through the Kid's club registration form. If the person and their details have not yet been added to the database, you can now select "Not found? Add walk in..." in order to fill out the the registration forms now.

Pass the tablet to the guardian and have the data filled in and confirmed by signature.

Check-In completed!

Please note: If a registration is made on site, it is a one-time-registration. If your guests would like to still use the kid's club registration later on, they would have to log in and register via the app again so that their data is saved into the database.


PICK UP


The pick up of the kids is similar to the Check-In procedure. Choose the child to be picked up from the section "Checkins" and click on the button "Pick up".

Then again you can select the relevant guardian and verify with photo and data.

Have the pick up confirmed with a signature and that's it. - Pick up completed.


You will then see the data documented for the child's arrival and pick up time.




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