You can always watch this video on the App Services here:

First, you will want to open your app and make sure you are on the start page of the hotel you are staying at. Once there, simply tap on the services tile, or use the bottom bar and tap on services there.

On the services page, you will find a list of the various services the hotel has to offer. Simply tap on the service that you are interested in and a new page will appear with the details such as the the location, additional contact information, a small description, and the ability to book the service if it is bookable.

Once you have selected the service you would like to have, at the bottom of the app, you will see the booking button, simply tap on it and you will be brought to another page. On this page you will be able to select the goods you want and then book them. You will then get a confirmation screen and have the ability to check up on the status in the booking tile on the start page.

If you feel like the order was placed incorrectly or you have changed your mind, you can easily cancel in the bookings page from The apps start page. Once there, simply open the booking and select cancel. A confirmation prompt will appear where you select "OK" and the booking is cancelled.

Here you can find the links to the other basic App features:

App Basics: Learn the basics of the app!